Only regular priced items may be refunded, unfortunately sale items cannot be refunded. If you’ve done all of this and you still have not received your refund yet, please contact us at items There is often some processing time before a refund is posted. Then contact your credit card company, it may take some time before your refund is officially posted. If you haven’t received a refund yet, first check your bank account again. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

We will also let you know of the approval or rejection of your refund. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Gift cards are exempt from being returned. It must also be in the original packaging. To be eligible for a return, your item must be unused and in the same condition that you received it. If the item we shipped is not the item you ordered we will take action accordingly. Our products are covered by the manufacturer's warranty, so you do not have to worry. We will try to resolve issues of warranty/faulty items with you. Please do not send your purchase back to the manufacturer. Please do not return the item before you contact us and get a return confirmation from us.

You can email or call us, photos and details of your order are necessary. Keep new and used batteries away from children.Ĭlick Here to Download HEXBUG BattleBots Arena Pairing InstructionsĬlick Here to Download HEXBUG BattleBots Witch Doctor Pairing InstructionsĬlick Here to Download HEXBUG BattleBots Tombstone Pairing InstructionsĪdult assistance may be needed for assembly.If you are having problems with your purchase, please contact us as soon as you notice an issue. DO NOT let child eat or drink until an X-ray can determine if a battery is present.ĭispose of used batteries immediately. If you think batteries might have been swallowed or placed inside any part of the body, seek immediate medical attention at a hospital emergency room have hospital phone (800) 498-8666. A swallowed Button or Coin Cell Battery can cause internal chemical burns in as little as two hours and lead to death. This product contains a Button or Coin Cell Battery. DO NOT put in nose or mouth.Ĥ AG13/LR44s (2 in each remote) and 6 AAAs (3 in each bot)

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